How Much Work Do Virtual Call Center Agents Get

virtual call center

This question is pretty similar to the question as to how much you can earn working as a call center agent from home. The amount of work that you will be required to do first of all depends whether you are hired as an employee of the virtual call center company or as an independent contractor. Employees of the company usually have to commit to a certain number of minimum hours every month or every week. This also means that in turn the company guarantees a minimum amount of work to the virtual home-based agent. As an independent contractor you may be assigned to a particular project dealing with a particular client one at a time. You may have to go through the process of really qualifying when that particular project with a certain client is over and you need to  get approved for another client.

 

Some companies promise and require a commitment of a minimum number of hours every week or every month whereas others have no such minimum requirement  which means that in turn they do not promise a minimum number of hours as well.

 

So in order to understand how much work you are going to be getting when working from home as a virtual call center agent you need to ask a few crucial questions.

You need to ask whether you are going to be working as an employee or an independent contractor.

Next you need to know whether the virtual call center company guarantees you a certain amount of hours of work every week or not.

You also need to ask whether you are going to be working on a full-time or part-time basis and what is the minimum commitment if any that the company requires from you about the number of  hours you need to work every week or every month.

The amount of work that you receive as a home-based call-center agent will depend upon all of these factors and the best way to get an idea of your work commitment is to get a very clear picture of your job profile. Also read the post regarding how much you can expect to on working from home as a virtual call center agent as that will also give you an idea about the amount of work that is involved.

 

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